AAA Silver (Basic Coverage)

MECHANICAL FIRST AID:
Mechanical First Aid includes minor adjustments of the vehicle at the point of disablement if spare parts or supplies are not
required to make the vehicle run on its own. Incase the mechanical first aid is to be limited on account of certain
reasons like technologically advanced engines or warranty restrictions, the vehicle will be towed to a nearby garage
where it can be repaired. No spare parts will be supplied or installed by AAA.

BATTERY SERVICE:
If the battery on your vehicle is dead for whatever reason, we will jump-start the vehicle so you can carry on with your
journey. If the problem still persists, the vehicle will be towed to a nearby garage where it can be repaired.

FUEL SERVICE:
An emergency supply of fuel will be delivered to a member’s disabled vehicle enabling the member to reach the nearest
open petrol station. Note, the service of fuel delivery is free, but the member is responsible to pay for the fuel at current
market price.

FLAT TYRE SERVICE:
In case of a flat tyre and availability of usable spare tyre in the vehicle, our service agents will change the tyres on the spot
itself. Also we provide information on nearest tyre shops to repair and replace the changed flat tyre. In case there is no
spare tyre we will tow the vehicle to nearest repair point.

LOCKOUT SERVICE:
If keys got locked inside the vehicle, our trained customer service representatives try and retrieve the key. If that is not
possible, then the vehicle will be towed to the nearest garage.

TOWING SERVICES:
When the vehicle cannot be rendered drivable after attending any of the emergency procedures provided, or in an accident
situation or when in the service person’s judgement, the vehicle is not in a safe driving condition, then it will be towed to
the nearest garage. Note: One towing per disablement. When streets are impassable or when conditions make towing
dangerous, a temporary delay of towing may occur. Intercity towing within Qatar is free.